Mercy is a support character in Overwatch, and she specializes in healing up her teammates with her Caduceus Staff, as well as buffing their damage output. Mercy’s real name is Angela Ziegler, aged 37. But she still manages to look pretty young for her age thanks to the powers of science and nanomachines.
Mercy is from Zurich, Switzerland. When on your team, she will shout ‘Heroes never die’ when reviving a teammate. However, an enemy Mercy will speak in Swiss. Here’s her official backstory, straight from Blizzard:
A guardian angel to those who come under her care, Dr. Angela Ziegler is a peerless healer, a brilliant scientist, and a staunch advocate for peace.
Ziegler rose to become the head of surgery at a prominent Swiss hospital before pioneering a breakthrough in the field of applied nanobiology that radically improved the treatment of life-threatening illnesses and injuries. It was this expertise that attracted the attention of Overwatch.
Because her parents had been taken by war, Ziegler was opposed to the organization’s militaristic approach to keeping global peace. Ultimately, she recognized that Overwatch offered her the opportunity to save lives on a much larger scale. As Overwatch’s head of medical research, Angela sought to leverage her work for healing in frontline crises. The result was the Valkyrie swift-response suit, which Ziegler herself piloted on many Overwatch missions.
Despite her contributions to Overwatch, she was often at odds with her superiors and the organization’s overarching aims. When Overwatch dissolved, Ziegler dedicated herself to helping those affected by war.
Though she spends most of her time caring for the broken and dispossessed in crisis areas around the world, Dr. Ziegler can be counted on to don her Valkyrie suit whenever innocents are imperiled.
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