Apple Music is one of the best music streaming platforms that streams songs from the official servers in real-time. However, if the internet connection is interrupted, the application will display a message “An SSL error has occurred,” which is what many iPhone users have been getting recently. When you get an SSL error while streaming songs on Apple Music, it basically means that your iPhone or iPad cannot connect and communicate to Apple’s services. Fortunately, there are a few troubleshooting methods that you can try to fix SSL errors on your Apple device.
Check the system status page
Check Apple’s System Status page to see if there’s an outage for a service in your country or region.
Make sure that your device is connected to the internet
Use Safari or any other web browser to check you’re well connected to the internet. If nothing loads, use another device on the same network to see if it can connect to any website. If both the devices fail to access the webpage, it’s more likely that something is wrong with your WiFi network. In such a case, contact your internet provider for more help.
Check the date and time
Date and Time play a vital role in communicating with Apple services. If your device’s date and time are wrong, you’re more likely to get the “An SSL error has occurred” error.
Follow these steps to fix this issue:
- On your iPhone, iPad, or iPod touch: Open the Settings app. Tap General, then tap Date & Time.
- On your Mac: Open System Preferences, then choose Date & Time.
- On your Apple TV: Go to Settings > General > Date and Time.
Update your software
Finally, make sure the device is updated to the latest version of iOS or iPadOS, macOS, tvOS, watchOS, or software for your non-Apple device. Then try to connect again.
If you tried all of the above steps and you still can’t connect, contact Apple Support for further assistance.
So, there you have it. That’s everything you need to know about how to fix Apple’s SSL error. For more tips and guides, be sure to search for Twinfinite.
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